Capabilities
This connector is read-only: it syncs users, groups, and group memberships
through the KnowBe4 Reporting API v1 and does not provision changes back to
KnowBe4.
Gather KnowBe4 credentials
1
Sign in to the KnowBe4 console and open Account Settings > API.
2
Enable the Reporting API and create an API key. Copy the key — it is the
bearer token the connector uses.
3
Note your KnowBe4 region. The Reporting API base URL is
https://us.api.knowbe4.com/v1 (US) or https://eu.api.knowbe4.com/v1
(EU). Using the wrong region returns authorization errors or empty results.Configure the KnowBe4 connector
- Cloud-hosted
- Self-hosted
Follow these instructions to use a built-in, no-code connector hosted by C1.Done. Your KnowBe4 connector is now pulling access data into C1.
1
In C1, navigate to Apps > Connectors and click Add connector.
2
Search for KnowBe4 and click Add.
3
Choose where to add the connector: Create a new app, or Add to an existing app (then select the app).If you’re creating a new app, choose whether to link it to an application discovered from your identity provider: select Yes and pick the IdP application, or No to continue with just the connector.
4
Set the connector’s Name and, optionally, a Description.
5
Click the pencil icon next to Owners to choose who can configure and manage this connector.
6
Click Add. The connector is created and its configuration page opens.
7
Find the Settings area of the page and click Edit.
8
Enter the KnowBe4 credentials:
- Base URL: your regional Reporting API URL, for example
https://us.api.knowbe4.com/v1. - API token: the Reporting API key from the KnowBe4 console.
9
Click Save.
10
The connector’s label changes to Syncing, followed by Connected. You can view the logs to ensure that information is syncing.